@INPROCEEDINGS{Hart_ICCMM12, author = {Tom Hart and Christopher Brewster and Frederick Maier and Duncan Shaw}, title = {Crisis Communication and Social Media: The Changing Environment for Natural Disaster Response}, booktitle = {Proceedings of the Tenth Annual International Conference on Communication and Mass Media 14-17 May 2012, Athens, Greece}, year = {2012}, editor = {Gregory T. Papanikos}, owner = {kiffer}, timestamp = {2012.06.05}, url = {http://windermere.aston.ac.uk/~kiffer/papers/Hart_ICCMM12.pdf} }